Can’t Wait: Stomas, Crohn’s, Colitis and the Toilet Door That Won’t Open
Half a million people in the UK live with IBD, and well over 100,000 with a stoma. For them, “customers only” and a judgemental look at the accessible loo can end a day out. The cards, keys and comebacks that keep the door open.
An Airport Hotel That Actually Works: Premier Inn Heathrow Terminal 4
After a dozen stays, a rare 9/10: step-free from the Elizabeth line to your room, four lifts a floor, proper wet rooms — and the two things it still gets wrong.
Renting While Disabled: Adjustments, Adaptations and the New Rules
A private landlord cannot lawfully say “no adjustments, no assistance dog, no benefits tenants” — but plenty still do. What the Equality Act requires of landlords, what the Renters’ Rights Act changes, and how to get adaptations into a home you don’t own.
One Step From the Pavement: The High Street’s Oldest Excuse
A single step excludes a wheelchair user as completely as a locked door — and a portable ramp costs less than a till. Twenty-five years after the law changed, the step is still there. Here is what the law actually requires of shops, and how to move the ones that will not budge.
Changing Places Toilets: When an Accessible Loo Isn’t Enough
For around a quarter of a million people in the UK, a standard accessible toilet is unusable. Changing Places toilets are the answer — here’s what they are, where to find one, and how to campaign for more.
Booking Accessible Theatre Seats Without the Runaround
Why can everyone else book online in two minutes while wheelchair users are told to phone a line that’s only open office hours? A practical guide to getting the seats, the companion ticket, and the show you actually came for.
Bar Stools Only: When a Night Out Isn’t Built for You
High tables, high stools, a step at the door and a “cosy” basement loo: modern bar design quietly excludes anyone who can’t perch. Here’s what venues are legally supposed to do — and how to ask for it without ruining your evening.