On your phone at the blocked stop or the stepped doorway? Tap “Locate me”, and we’ll pin your report to the exact spot, find the postcode, and help identify the company.
1. Your report appears as a blue pin on the issues map.
2. A moderator identifies the organisation and confirms a contact address — where we can, with Companies House data — and notifies them by email.
3. Their response is published openly on your report. Fixed issues turn yellow; silence turns black, and we chase.
Your name and email are never published. Prefer a simple email instead? Use the standard report form.